Warranty Policy

Products sold by Avstore may be covered by the applicable manufacturer warranty when eligible. Manufacturer warranty coverage, duration and eligibility are determined by the manufacturer and may vary by product. Avstore does not control or modify the terms of any manufacturer warranty.

If your product arrives damaged, defective or not working properly, contact Avstore as soon as possible after delivery. Please provide: Order number, Name and email, Description of the issue, and Photos or video when requested. We may review the claim before approving a replacement, return or other available solution.

Warranty coverage does not apply to damage caused by: Accidents or drops, Water or liquid damage, Misuse or abuse, Unauthorized modifications or repairs, Normal wear and tear, and Lost or stolen products.

When a product qualifies for manufacturer warranty service, customers may be directed to the manufacturer or an authorized service provider.

Warranty claims are separate from regular returns. Standard returns are governed by the Avstore Return & Refund Policy.

For warranty assistance, contact Avstore through the official support options available on our website. Please include your order information so we can assist you as quickly as possible.